Refund policy

We want you to be happy with your order. Because our products are sealed trading cards and collectibles, our return rules are built around keeping every item factory sealed and authentic.

Returns

You may return items within 30 days of delivery if they are unopened, still factory sealed, and in their original condition.
Opened, resealed or damaged-by-buyer items can't be returned. This protects every buyer from searched or tampered product.
To start a return, email us at nerojw88@gmail.com with your order number. Please don't send items back before we reply with return instructions.
Unless the return is due to our error, the buyer pays return shipping. Original shipping charges, duties and import taxes are not refundable.

Damaged, defective or wrong items

If your order arrives damaged in transit or you received the wrong item, email us within 7 days of delivery with your order number and photos of the item and the packaging. We'll make it right with a replacement or a full refund, including shipping.

Refunds

Once your return arrives and is inspected, we'll let you know whether it's approved. Approved refunds go back to your original payment method. Your bank or card issuer may take several business days to post it.

European Union

If your order ships to the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason, as required by law. Items must be returned unused and in their original condition and packaging.